Service
Website Hosting, WHM & cPanel Management
Hosting, WHM, and cPanel administration for the environment a website runs on.
Spiritech Solutions sets up and administers hosting with WHM and cPanel. The work is the environment a website runs on: hosting setup, management of that environment, WHM and cPanel administration, deploying a site onto it, configuration, and troubleshooting. Backups and ongoing care of that hosting environment are included only when they are part of the agreed scope.
The problem this service solves
A website needs a place to run, and that place has to be configured. When accounts, domains, files, or the panel are left unclear, publishing the site and making routine changes is harder. This service is that hosting work. It does not build the website, and it does not replace a separate agreement for software maintenance.
How the work proceeds
- Understand the hosting need. We start from what must be hosted and how WHM or cPanel is used for it.
- Agree the scope. Setup, configuration, deployment, backups, troubleshooting, and any ongoing administration of the hosting environment are written down before the work is done.
- Set up and configure. The environment is prepared against that record, and the site is deployed when deployment is in scope.
- Review it against the scope. The result is checked against what was agreed, and corrected where it does not match.
- Hand over the environment. You receive the hosting setup and a written record of what is in place and which ongoing administration is included.
Deliverables
- The agreed hosting setup, including WHM and cPanel administration where that is in scope
- Configuration of that environment, and deployment of the site when deployment was agreed
- A written record of what was set up, including whether backups and ongoing hosting administration are included
Technology
This service is hosting administration with WHM and cPanel.
Business websites, cloud and AWS infrastructure, IT infrastructure support, and software maintenance are separate services. They are not included here unless agreed on their own.
Suitable use
Setting up hosting for a website, administering WHM and cPanel, deploying a site onto that environment, configuring it, and troubleshooting it. Backups and continued administration of the hosting environment apply when they are written into the scope.
Questions
What does this service include?
Hosting setup, management of that hosting environment, WHM and cPanel administration, deployment of a website onto the environment, configuration, and troubleshooting. Backups and ongoing administration are included only when they are part of the agreed scope.
Do you guarantee uptime or security?
No. The environment is set up and administered to the agreed scope. Uptime and security outcomes are not promised.
Does this include building the website, or AWS?
No. Business websites are a separate service. Cloud and AWS infrastructure is a separate service.
Is software maintenance included?
No. Software maintenance and support is a separate service. Care of the hosting and cPanel environment belongs to this service, and only to the extent that was agreed.
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