Retail & sales teams · Raipur, Chhattisgarh · India & overseas

Retail, order tracking and sales software from Raipur, Chhattisgarh

Spiritech Solutions builds software for shops, consumer brands and sales teams: Sales Journey Tracker for marketplace purchase orders from receipt to delivery, a CRM for leads and follow-up, an AI chat bot for product and order questions, and websites that work on a phone. A Raipur, Chhattisgarh team, available for clients in India & overseas.

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Where orders and leads get stuck

Most of it comes down to work tracked in too many places.

  • Orders tracked in spreadsheets and chat groups

    Purchase orders pass through stock checks, production, picking, packing, invoicing, dispatch and delivery, and progress usually lives in spreadsheets and chat groups.

  • No quick answer to what is stuck

    Nobody can say quickly which orders are delayed, which department is holding them up, or how much revenue is blocked by shortages.

  • Leads and follow-ups across lists and inboxes

    Leads, owners and follow-up outcomes sit in spreadsheets, shared inboxes and call lists, so the team spends time reconciling lists instead of selling.

  • The same product, shipping and return questions

    Customers ask about products, prices, shipping and returns, often outside working hours, and the team answers the same chats again and again.

What we build for retail and sales teams

Ready-to-deploy software for orders, leads and customer questions, and websites and custom work for the rest.

  • Sales Journey Tracker preview

    Sales Journey Tracker

    Track every marketplace purchase order from receipt to delivery — inventory, production, picking, packing, dispatch, and transit — with department workbenches, SLA signals, sales dashboards, and reports.

    View product
  • CRM preview

    CRM

    Web-based CRM to capture leads, assign them across teams or departments and track follow-up, with lead and summary reports.

    View product
  • AI Chat Bot preview

    AI Chat Bot

    AI customer-support chat bot for your website and WhatsApp — answers from your knowledge base and product catalogue, hands off to your support team when needed, and tracks every conversation.

    View product

Websites and custom work

Work and demos

We have not published a retail case study for Sales Journey Tracker, CRM or AI Chat Bot yet; each product page shows the software itself. Below is a product-brand website we delivered, and a shop design demo that is our own concept, not client work.

All work

Design demos · our own concepts, not client work

Kesar Botanicals skincare website design demo: editorial beauty e-commerce landing page with a large serif headline beside plum and lilac bottles in front of a marigold sunLive demo

Organic beauty product website design concept

Organic skincare brand (D2C shop) · Editorial design, botanical warmth

Kesar Botanicals

An editorial shop for a small botanical skincare brand. A 3D dropper bottle turns as you scroll and its four plants lift out of the oil, with a mini cart and a three-question routine builder.

  • Scroll-driven 3D bottle that reveals its ingredients
  • Product grid with a working mini cart
  • Routine builder quiz, all client-side
View live demoAsk for a design like this

How a project runs

The same steps for a software rollout, a website or a custom module.

  1. Understand the requirements

    A call about how your institution works today, who will use the system or site, and what has to change first.

  2. Agree the scope in writing

    Modules, pages, data and dates written down before work starts, with a quote for that scope.

  3. Build and review with you

    We build what was agreed and review it against the requirements with your team, on shared preview links.

  4. Hand over

    Handover with a clear record of what was delivered. Hosting, maintenance and support are separate services when you need them.

More detail on how we work.

Typical timelines

Landing page for a product, offer or campaign
Usually designed, built and live within a week of an approved brief.
Full business or shop website
Two to three weeks, depending on the number of pages and features such as forms or a CMS.
Sales Journey Tracker, CRM or AI Chat Bot
Depends on your stages, data and channels. The dates in your written scope are the ones we commit to.

Questions from retail and sales teams

Which businesses is Sales Journey Tracker for?

Consumer brands and manufacturers that receive purchase orders from online marketplaces, quick-commerce and retail channels. It keeps one record per order from receipt through stock, production, picking, packing, dispatch and delivery, with department workbenches, SLA alerts, dashboards and reports.

Is the CRM only for education?

It was built for education and admissions teams and suits any team that manages an enquiry or lead pipeline: lead capture, assignment across departments, follow-up, and lead and summary reports. For a sales team we agree in writing which fields, stages and reports to adapt.

Can the AI Chat Bot answer product and order questions?

Yes. It answers from your knowledge base and product catalogue on your website and WhatsApp, handles questions about products, shipping and returns, takes refund, return or replacement requests, and hands off to your support team when needed.

Do you have retail case studies?

Not for these products yet. Our published work includes a product-brand website for Ayurvilva, and the product pages show the software itself. Request a demo and we will walk you through it against your own orders, leads or customer questions.

How much does it cost?

We do not publish a price list. It depends on the products, modules, data and integrations involved. After a short call about your business we send a written scope with a quote.

Do you only work with businesses in Raipur?

No. Spiritech Solutions is based in Raipur, Chhattisgarh, works with businesses elsewhere in India and is open to clients overseas. Projects run over calls, shared preview links and written updates, so the process is the same wherever you are.

Want to see where your orders and leads are stuck?

Tell us how your orders, leads and customer questions are handled today. We will reply with what fits and what it would take.

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